Real, ongoing friendships - not one-time notes.
No contact details are ever exchanged; every letter passes through facility staff.
Safe by design - letters that look like they share contact details are held for a person to read, and any concern can be reported in a click.
Printed on real stationery and handed over by facility staff, so every resident can enjoy a letter - no tablet or internet needed.
Write a kind letter in a few minutes, whenever you have time.
Large-format text and clear, warm design by default.
Open to volunteers aged 13 and up, with a parent or guardian in the loop for anyone under 18.
Your privacy matters - no ads, no selling of your information, and you can download or delete your data whenever you like.
Every letter is a two-way gift - connection that benefits both the writer and the reader.